ORDER PROCESSING TIME
We do our best to ship within 24-48 hours of receiving payment, not counting weekends and postal holidays. All paid orders received after 9:30am central time are shipped the NEXT business day, regardless of shipping method chosen. When your order is shipped, a shipment notice with tracking is emailed to the email address given to us on the shopping cart. If you did not receive a shipment notice, please check your Spam or Promotions folders.
SHIPPING RATES
The shopping cart automatically calculates shipping based upon the weight of the items in the cart and the buyer's choice of shipment methods.
SHIPPING OPTIONS
We do not recommend USPS Ground Advantage if you are on any type of deadline. USPS Ground Advantage deliveries have recently averaged about 5-7 business days after USPS receives the package. Please allow extra time for delays. This is an estimate, not a guaranteed arrival date. Order processing time is typically 1 business day.
Expedited Shipping: We offer expedited shipping via USPS and UPS. The cost is calculated based upon the weight of the cart contents and method chosen. All paid orders received after 9:30am central time are shipped the NEXT business day, regardless of shipping method chosen.
PLEASE CHECK YOUR SHIPPING ADDRESS CAREFULLY! Orders returned by the postal service due to missing or insufficient address are processed as returns.
Our shopping cart automatically calculates shipping cost based upon the weight of the items in the cart and the shipping method you choose. All payments must be made is US Dollars. If a country is not listed on the shopping cart, we regret that we cannot ship to that country.
Cartwright's Sequins is not responsible for determining, collecting or paying customs duties, brokerage fees or import taxes. Please note that carriers may charge a customs brokerage fee that is not included in the shipping fee paid to Cartwright's Sequins.
There will be NO REFUNDS for packages refused or returned as undeliverable. Please note that the postal service typically sends these back using the slowest service possible, so they are often returned well after the allowed return date. These packages are treated as abandoned and no refund is offered.
WE WILL NOT FALSIFY CUSTOMS DOCUMENTS such as marking a package "gift" or declaring a lesser merchandise value. Cartwright's is not responsible for determining, collecting or paying customs duties. We do not refund customs charges under any circumstances. We will not refund your purchase if you refuse delivery, or if the package is returned as undeliverable.
SHIPMENTS TO FRANCE AND JAPAN: Orders shipped to France and Japan can only be shipped via UPS Worldwide Expedited.