Shipping
The shopping cart automatically calculates shipping based upon the weight of the items in the cart and the buyer's choice of shipment methods. We typically ship all orders through the US Postal Service. We do our best to ship within 24-48 hours of receiving payment, not counting weekends and postal holidays. When your order is shipped, a shipment notice with tracking is emailed to the email address given to us on the shopping cart. If you did not receive a shipment notice, please check your Spam or Promotions folders.
USPS Priority Mail delivery time is provided by USPS. It is an estimate and is not guaranteed. By choosing this service, you are not choosing 2 or 3 day delivery. You are choosing Priority Mail with an ESTIMATED 2-3 day delivery date. We can not offer refunds on Priority Mail that does not arrive on the expected date, as the US Post Office does not guarantee a delivery date on Priority Mail packages. If you must have your order by a guaranteed date, please consider the Express Mail or Overnight options.
We do not recommend USPS Ground Advantage if you are on any type of deadline.
PLEASE CHECK YOUR SHIPPING ADDRESS CAREFULLY! Orders returned by the postal service due to missing or insufficient address are processed as returns.
Expedited Shipping: We offer expedited shipping via USPS and UPS. The cost is indicated in the shopping cart, based upon the cart contents and method chosen. All paid orders received after 9:30am central time are shipped the NEXT business day, regardless of shipping method chosen.
Alternative Shipping Carriers: We offer a choice of shipping carriers. If you choose one carrier, but your order can be safely delivered faster through another carrier for the same fee, we may opt for the other carrier. Example: if you chose UPS Ground and their delivery estimate is 5 days, but USPS can deliver in 3 days for the same fee, we may ship via USPS, even though UPS was requested. If you do not wish for us to use an alternative carrier, please let us know in the comments box when you place your order.
Our shopping cart automatically calculates shipping cost based upon the items in the cart and the shipping method you choose. All payments must be made is US Dollars. If a country is not listed on the shopping cart, we regret that we cannot ship to that country.
Cartwright's Sequins is not responsible for determining, collecting or paying customs duties, brokerage fees or import taxes. Please note that UPS may charge a customs brokerage fee that is not included in the shipping fee paid to Cartwright's Sequins.
There will be NO REFUNDS for packages refused or returned as undeliverable. Please note that the postal service typically sends these back using the slowest service possible, so they are often returned well after the allowed return date. These packages are treated as abandoned and no refund is offered.
Due to the postal rate increase, we offer an international economy option. Please be aware that USPS First Class International offers **no insurance and insufficient tracking.** Packages can also take up to 4 weeks to arrive. Choosing this option is at your risk as WE ARE UNABLE TO REPLACE OR REFUND LOST OR DAMAGED PACKAGES SHIPPED BY FIRST CLASS INTERNATIONAL.
WE WILL NOT FALSIFY CUSTOMS DOCUMENTS such as marking a package "gift" or declaring a lesser merchandise value. Cartwright's is not responsible for determining, collecting or paying customs duties. We do not refund customs charges under any circumstances. We will not refund your purchase if you refuse delivery, or if the package is returned as undeliverable.
SHIPMENTS TO FRANCE: Due to repeated occurrences of damage caused by Customs, we regret that we can no longer ship to France. We apologize for the inconvenience.