Return Policy

Return Policy 

Returns should be sent to:
Cartwright's Sequins

11315 Cain Rd.
Mountainburg, AR 72946

  • Return for refund must be made within 45 days from the date of delivery confirmation to receive a refund of the cost of merchandise.  We reserve the right to charge up to a 5% restocking fee on returns valued over $50.  This charge has been made necessary to cover the credit card processing fees associated with processing the initial order and the time consumed with restocking.
  • There are NO RETURNS on clearance or closeout items.  No exceptions.
  • No items will be accepted for refund or exchange after 45 days from delivery.
  • All items returned must be unused, packages unopened and labels clean & intact.
  • Shipping costs for returns and exchanges are at buyer's expense.
  • We do not refund the cost of shipping or insurance and will accept no COD/Postage Due shipments.
  • Returns/exchanges are processed on Fridays. Please allow 10-14 days for the processing of your return.
  • By placing your order, you are agreeing to the above policy.

Exchanges
Please place a new order on our website.  You may then return your original order to the address shown above for a refund.