It is our intent to provide you with good service and quality products whether your order is large or small.
Please send unopened, resalable items back to the address shown on the business card included with your order.
11108 N Hwy 348
Mountainburg, AR 72946
If your exchange is over $10: please place a new order on our website. You may then return your original order for a refund.
If your exchange is under $10: Customers are required to pay shipping cost for sending exchanged sequins back to them. If you are in doubt about how much postage to send, email us. Exchanges which do not include funds for return shipping will treated as returns.
Information collected by Cartwrights LLC is used solely for the purpose of billing and shipping your online purchases. We collect and use your personal information only to process product orders and deliver the products requested. We dislike spam as much as you do! Cartwright Sequins LLC and its operational service partners do not share, rent, sell or otherwise distribute your information to any third party. Your email address is required for sales receipts and shipment notices only.
All prices are subject to change without notice.
Open Accounts & C.O.D. orders
We do not offer open accounts & do not ship COD.
Minimum Order & Methods of Payment
The minimum order is $10.00
We are unable to make exceptions to this policy.
Acceptable methods of payment are: personal check, money order, PayPal, Visa, Master Card and American Express. The PayPal and credit card sites are secure and encrypted.
Check/Money Order payments should be made and remitted to: Angie Cartwright
11108 N. Hwy. 348
Mountainburg, AR 72946
Most orders paid for with a money order will be shipped within 48 hours of receipt of payment. We do not ship on weekends.
Most orders paid for with a check will be shipped after check clearance. (7-10 days). In the event that a check is returned for insufficient funds, we withdraw the privilege of sending a check and will accept a money order only.
We charge a $25.00 fee for insufficient funds checks.
Most orders paid for with PayPal e-check will be shipped within 48 hours after notice is received from PayPal that check has cleared. (3-5 business days).
Packaging, Handling, Insurance & Shipping Charges
The shopping cart automatically calculates shipping & handling charges according to the buyer's choice of shipment methods. We ship all orders through the US Postal Service.
The Priority Mail delivery time is provided by USPS.
It is an estimate and is not guaranteed.
We do not recommend First Class Mail if you are on any type of deadline.
We reserve the right to refuse shipment of orders to specific countries. If you have a question about whether we will ship to your country, please email us.
All payments must be made in US Dollars. International shipment will be made through the US Post Office.
We ship internationally using the US Postal Service. We offer International Priority Mail with basic tracking, or International Express Mail with door-to-door tracking. Our shopping cart automatically calculates shipping cost based upon the items in the cart and the shipping method you choose.
*****DUE TO THE POSTAL RATE INCREASE, WE HAVE DECIDED TO OFFER AN INTERNATIONAL ECONOMY OPTION ON ORDERS WEIGHING LESS THAN 4 POUNDS. PLEASE BE AWARE THAT FIRST CLASS INTERNATIONAL OFFERS **NO INSURANCE AND INSUFFICIENT TRACKING.** PACKAGES CAN ALSO TAKE UP TO 4 WEEKS TO ARRIVE. CHOOSING THIS OPTION IS AT YOUR RISK AS WE ARE UNABLE TO REPLACE OR REFUND LOST OR DAMAGED PACKAGES SHIPPED BY FIRST CLASS INTERNATIONAL.*****
WE WILL NOT FALSIFY CUSTOMS DOCUMENTS such as marking a package "gift" or declaring a lesser merchandise value.
Cartwright's is not responsible for determining, collecting or paying customs duties. If your order is returned for refusal or failure to pay customs duty, we will issue a refund for merchandise less our standard restocking fee. We do not refund customs charges under any circumstances.
SHIPMENTS TO MEXICO: We are unable to purchase insurance on shipments sent to Mexico. Order at your own risk.
Cartwright's Sequins is not responsible for refunding payment or replacing lost or damaged packages shipped to MEXICO.
We consider acceptance by the post office as proof that we mailed packages - as seen with the tracking number.
Terms of Service
Website Conditions of Use
Cartwright's Sequins and other marks indicated on our site are trademarks owned exclusively by Cartwright Sequins LLC . The use of these trademarks and trade dress is prohibited if used in connection with the sale of any product that is not Cartwright's, in any manner that seeks to disparages or discredit Cartwright's Sequins or in any manner that may cause confusion among our customers.
All content on this website is the exclusive property of Cartwright Sequins LLC . Said content includes text, graphics, logos, icons, images, audio and video clips, digital downloads, and software. Our content is protected by United States and international copyright laws and we reserve all rights contained therein. In case of dispute or infringement, we will rigorously defend our rights to this material.
email questions to: [email protected]
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