Shipping, Returns, General Information and Privacy Notice

It is our intent to provide you with good service and quality products whether your order is large or small.

Return Policy 


Returns shipped by US Postal Service should be sent to:
Cartwright's Sequins

11108 N Hwy 348
Mountainburg, AR 72946

Returns shipped by UPS/FedEx should be sent to:
Cartwright's Sequins

11301 Cain Rd.
Mountainburg, AR 72946


  • Returns MUST be accompanied by a name and order number!  Returns which do not have the shipper's name attached will be refused, as we have no way of knowing to whom to issue the refund.

  • Return for refund must be made within 30 days from the date of delivery confirmation  to receive a partial refund of the cost of merchandise.  Items returned will be charged a 10% restocking fee.  This charge has been made necessary to cover the credit card processing fees associated with processing the initial order and the time consumed with restocking.

  • There are NO RETURNS on clearance or closeout items.  No exceptions.

  • No items will be accepted for refund or exchange after 30 days from delivery.

  • All items returned must be unused, packages unopened and labels clean & intact.

  • Shipping costs for returns and exchanges are at buyer's expense.

  • We do not refund the cost of shipping or insurance and will accept no COD/Postage Due shipments.

  • Returns/exchanges are processed on Fridays. Please allow 10-14 days for the processing of your return.

  • By placing your order, you are agreeing to the above policy.


Exchanges
If your exchange is over $10: please place a new order on our website.  You may then return your original order for a refund.  
If your exchange is under $10:  Customers are required to pay shipping cost for sending exchanged sequins back to them.  If you are in doubt about how much postage to send, email us.  Exchanges which do not include funds for return shipping will treated as returns. 

Shipping 
The shopping cart automatically calculates shipping & handling charges according to the buyer's choice of shipment methods.  We typically ship all orders through the US Postal Service.
The Priority Mail delivery time is provided by USPS. It is an estimate and is not guaranteed. 

We do not recommend First Class Mail if you are on any type of deadline. 

PLEASE CHECK YOUR SHIPPING ADDRESS CAREFULLY! Orders returned by the postal service due to missing or insufficient address are processed as returns.

Expedited Shipping: We offer expedited shipping via USPS and UPS. The cost is indicated in the shopping cart, based upon the cart contents and method chosen. All paid orders received after 9:30am central time are shipped the NEXT business day, regardless of shipping method chosen.

International Orders
Our shopping cart automatically calculates shipping cost based upon the items in the cart and the shipping method you choose.  All payments must be made is US Dollars.   If a country is not listed on the shopping cart, we regret that we cannot ship to that country.

There will be NO REFUNDS for packages refused or returned as undeliverable. Please note that the postal service typically sends these back using the slowest service possible, so they are often returned well after the allowed return date. These packages are treated as abandoned and no refund is offered.

Due to the postal rate increase, we offer an international economy option on orders weighing less than 4 pounds.  Please be aware that first class international offers **no insurance and insufficient tracking.** Packages can also take up to 4 weeks to arrive. Choosing this option is at your risk as WE ARE UNABLE TO REPLACE OR REFUND LOST OR DAMAGED PACKAGES SHIPPED BY FIRST CLASS INTERNATIONAL.

WE WILL NOT FALSIFY CUSTOMS DOCUMENTS such as marking a package "gift" or declaring a lesser merchandise value.  Cartwright's is not responsible for determining, collecting or paying  customs duties. We do not refund customs charges under any circumstances. We will not refund your purchase if you refuse delivery, or if the package is returned as undeliverable.

SHIPMENTS TO MEXICO:  We are unable to purchase insurance on shipments sent to Mexico.  Order at your own risk.
Cartwright's Sequins is not responsible for refunding payment or replacing lost or damaged packages shipped to MEXICO. 
We consider  acceptance by the post office as proof that we mailed packages - as seen with the tracking number.

Privacy Notice
Information collected by Cartwrights LLC is used solely for the purpose of billing and shipping your online purchases. We collect and use your personal information only to process product orders and deliver the products requested. We dislike spam as much as you do! Cartwright Sequins LLC and its operational service partners do not share, rent, sell or otherwise distribute your information to any third party.  Your email address is required for sales receipts and shipment notices only.

Prices 
All prices are subject to change without notice.

Open Accounts & C.O.D. orders 
We do not offer open accounts & do not ship COD.

Minimum Order & Methods of Payment

The minimum order is $10.00
We are unable to make exceptions to this policy.



Acceptable methods of payment are: personal check,  money order, PayPal, Visa, Master Card and American Express.   The PayPal and credit card sites are secure and encrypted.  

Check/Money Order payments should be made and remitted to:    Cartwright's Sequins
                                                                                                            11108 N. Hwy. 348 
                                                                                                            Mountainburg, AR 72946 
Most orders paid for with a money order will be shipped within 48 hours of receipt of payment.  We do not ship on weekends or postal holidays. 
Most orders paid for with a check will be shipped after check clearance. (7-10 days). In the event that a check is returned for insufficient funds, we withdraw the privilege of sending a check and will accept a money order only. 
We charge a $25.00 fee for insufficient funds checks.

 

Terms of Service

  • If we error in your order or shipment, we will do our best to correct the mistake at our discretion.  However, we will not be held responsible for loss of potential customers or business due to a mistake in your order or any failure on the part of the postal service nor will we pay for express shipping to correct any problem with the order or with any shipping service used.
  • Problems with orders must be reported within 5 business days of the delivery confirmation date.
  • Shipping labels are printed directly from the information you put on the shopping cart.  We will not be responsible for replacing orders for which the address has been input incorrectly on the shopping cart.  Both First Class and Priority Mail orders will be sent with Delivery Confirmation.  If the D/C states a package has been delivered, we can not accept a lost claim or replace your package.
  • Occassionally we make errors in editing our html codes.  If we make an error, we ask our customers to email us.
    We reserve the right to correct any error. 
  • Due to the different types of detergents and chemicals available (even in innocuous things such as hand lotions), we do not guarantee our product to be washable or colorfast.  If wearability of a sequin is in question, we recommend that you test before starting your project.  We do not recommend the use of a dryer, as the heat may cause sequins to warp. Application of any product containing alcohol may cause damage to the sequin finish.

Website Conditions of Use
Use of the Cartwright's Sequins website constitutes agreement to our terms of use.

TRADEMARKS 
Cartwright's Sequins and other marks indicated on our site are trademarks owned exclusively by Cartwright Sequins LLC . The use of these trademarks and trade dress is prohibited if used in connection with the sale of any product that is not Cartwright's, in any manner that seeks to disparages or discredit Cartwright's Sequins or in any manner that may cause confusion among our customers.

COPYRIGHT 
All content on this website is the exclusive property of Cartwright Sequins LLC . Said content includes text, graphics, logos, icons, images, audio and video clips, digital downloads, and software. Our content is protected by United States and international copyright laws and we reserve all rights contained therein. In case of dispute or infringement, we will rigorously defend our rights to this material.

email questions to: sequins@ccartwright.com

Millimeter To Inch Converter Chart 

MM
Approximate Size In Inches Exact Size In Inches
1mm 1/32 Inch 0.03937 Inches
2mm 1/16 Inch 0.07874 Inches
3mm 3/32 Inch 0.11811 Inches
4mm 1/8 Inch 0.15748 Inches
5mm 3/16 Inch 0.19685 Inches
6mm Just short of 1/4 Inch 0.23622 Inches
7mm Little over 1/4 Inch 0.27559 Inches
8mm 5/16 Inch 0.31496 Inches
9mm Just short of 3/8 Inch 0.35433 Inches
10mm Little over 3/8 Inch 0.39370 Inches
11mm 7/16 Inch 0.43307 Inches
12mm Just short of 1/2 Inch 0.47244 Inches
13mm Little over 1/2 Inch 0.51181 Inches
14mm 9/16 Inch 0.55118 Inches
15mm Just short of 5/8 Inch 0.59055 Inches
16mm 5/8 Inch 0.62992 Inches
17mm Just short of 11/16 Inch 0.66929 Inches
18mm Just short of 3/4 Inch 0.70866 Inches
19mm Little over 3/4 Inch 0.74803 Inches
20mm Just short of 13/16 Inch 0.78740 Inches
21mm Little over 13/16 Inch 0.82677 Inches
22mm Just short of 7/8 Inch 0.86614 Inches
23mm Little over 7/8 Inch 0.90551 Inches
24mm 15/16 Inch 0.94488 Inches
25mm 1 Inch 0.98425 Inches