It is our intent to provide you with good service and quality products
whether your order is large or small.
We do not refund the cost of shipping or insurance and will accept
COD shipments. You may return any item you are not satisfied with for a
refund or exchange of the item cost under the following conditions:
- Problems with orders must be reported within 5 business days of the delivery confirmation date.
- Returns MUST be accompanied by a name and order number! Returns
which do not have the shipper's name attached will be refused, as we
have no way of knowing to whom to issue the refund.
- Return for refund must be made within 30 days from the date of delivery confirmation to receive a partial refund of the cost of
Items returned will be charged a 10% restocking fee.
This charge has been made necessary to cover the credit card processing
fees associated with processing the initial order and the time consumed with restocking.
- There are NO RETURNS on Pre-Strung Sequins and clearance items.
- No items will be accepted for refund or exchange after 30 days
- All items returned must be unused, packages unopened and
clean & intact.
- Shipping costs for returns and exchanges are at buyer's expense.
- By placing your order, you are agreeing to the above policy.
If your exchange is over $10: please order the size you would like from
our website. You may then return your original order for a
If your exchange is under $10: Customers are required to pay shipping cost for sending exchanged sequins back to them. If you are in doubt about how much postage to send, email us.
Exchanges which do not include funds for return shipping will treated as returns.
We do not share, rent, sell or otherwise distribute your
information to any third party. Your email address is required on
orders for sales receipts and shipment notices.
All prices are subject to change without notice.
Open Accounts & C.O.D. orders
Minimum Order & Methods of Payment
We do not offer open accounts & do not ship COD.
The minimum order is $10.00 for shipping
within US and $25.00 for all international orders. Packaging, Handling, Insurance & Shipping Charges
We are unable to make exceptions to this policy.
Please keep in mind that the vintage buttons are
and will be sold on the earliest paid basis.
Acceptable methods of payment are: personal
money order, PayPal, Visa & Master Card. The PayPal and credit card sites are secure and
Check/Money Order ayments should be made and remitted to: Angie Cartwright
11108 N. Hwy. 348
Most orders paid for with a money order
be shipped within 48 hours of receipt of payment. We do not ship
Most orders paid for with a check will
shipped after check clearance. (7-10 days). In the event that a check
returned for insufficient funds, we withdraw the privilege of sending a
and will accept a money order only.
We charge a $25.00 fee for insufficient funds checks.
Most orders paid for with PayPal e-check will
shipped within 48 hours after notice is received from PayPal that check has cleared. (3-5 business days).
The shopping cart automatically calculates shipping & handling
according to the buyer's choice of shipment
methods. We ship all orders through the US Postal Service.
For more info on shipping methods, click here.
order for International customers is $25.00
If you are an international buyer,
you must choose the
INTERNATIONAL method of shipping.
We reserve the right to refuse shipment of orders to specific
countries. If you have a question about whether we will ship to
your country, please email us.
WE NO LONGER SHIP TO FRANCE.
All payments must be made in US Dollars. International
shipment will be made
the US Post Office.
FOR 2013: DUE TO THE POSTAL RATE INCREASE, WE HAVE DECIDED TO OFFER AN
ECONOMY OPTION ON ORDERS WEIGHING LESS THAN 4 POUNDS. PLEASE BE AWARE
THAT THIS OPTION OFFERS **NO TRACKING** AND PACKAGES CAN TAKE UP TO 4-6
WEEKS TO ARRIVE*****
SHIPMENTS TO MEXICO: We are unable to purchase insurance on shipments sent to Mexico. Order at your own risk.
Cartwright's Sequins is not
responsible for refunding payment or
replacing lost or damaged packages shipped to MEXICO.
We consider acceptance by the post office as proof that we mailed
packages - as seen with the tracking number.
Please note that First Class International provides no tracking,
while Priority International provides some tracking to major
destinations. If you wish us to ship with another carrier that
tracking and insurance, you must contact us. First Class International can take up to 4 weeks for delivery.
Terms of Service
we error in your order or shipment, we will do our best
to correct the mistake. However, we will not be held responsible
for loss of potential
customers or business due to a mistake in your order or any failure on
part of the postal department nor will we pay for express shipping to
correct any problem with the order or with any shipping service used.
do not require our customers to take insurance or pay for
delivery confirmation. Shipping labels are printed directly from
the information you put on the shopping cart. We will not be
responsible for replacing orders for which the address has been input
incorrectly on the shopping cart
or for issuing a refund for an order lost in the mail on which
insurance has not been paid. Both
First Class and Priority Mail orders will be sent with Delivery
Confirmation. If the D/C states a package has been delivered, we can not accept a lost claim or replace your package.
- Occassionally we make errors in editing our html codes. If we
make an error, we ask our customers to email us.
We reserve the right to correct any error.
Due to the different types of detergents and chemicals available (even
in innocuous things such as hand lotions), we do
not guarantee our product to be washable or colorfast. If
wearability of a sequin is in question, we recommend that you test
before starting your project. We do not recommend the use of a
as the heat may cause sequins to warp. Application of any product
containing alcohol may cause damage to the sequin finish.
email questions to:
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