It is our intent to provide you with good service and quality products whether your order is large or small.

Return Policy
We do not refund the cost of shipping or insurance and will accept no COD shipments. You may return any item you are not satisfied with for a refund or exchange of the item cost under the following conditions:

• Problems with orders must be reported within 5 business days of the delivery confirmation date.
  
• Returns MUST be accompanied by a name and order number!  Returns which do not have the shipper's name attached will be refused, as we have no way of knowing to whom to issue the refund.
• Return for refund must be made within 30 days from the date of delivery confirmation  to receive a partial refund of the cost of merchandise.  Items returned will be charged a 10% restocking fee.  This charge has been made necessary to cover the credit card processing fees associated with processing the initial order and the time consumed with restocking.
  
• There are NO RETURNS on Pre-Strung Sequins and clearance items.  No exceptions.
• No items will be accepted for refund or exchange after 30 days from delivery.
• All items returned must be unused, packages unopened and labels clean & intact.
• Shipping costs for returns and exchanges are at buyer's expense.
  
• By placing your order, you are agreeing to the above policy.

Prices
All prices are subject to change without notice.

Open Accounts & C.O.D. orders
We do not offer open accounts & do not ship COD.

The minimum order is $10.00 for shipping destination within US and $25.00 for all international orders. 
We are unable to make exceptions to this policy.

Please keep in mind that the vintage buttons are  limited in supply and will be sold on the earliest paid basis.

Acceptable methods of payment are: personal check,  money order, PayPal, Visa & Master Card.   The PayPal and credit card sites are secure and encrypted. 

Check/Money Order ayments should be made and remitted to:     Angie Cartwright
                                                                                                            11108 N. Hwy. 348
                                                                                                            Mountainburg, AR 72946
Most orders paid for with a money order will be shipped within 48 hours of receipt of payment.  We do not ship on weekends.
Most orders paid for with a check will be shipped after check clearance. (7-10 days). In the event that a check is returned for insufficient funds, we withdraw the privilege of sending a check and will accept a money order only.
We charge a $25.00 fee for insufficient funds checks.
Most orders paid for with PayPal e-check will be shipped within 48 hours after notice is received from PayPal that check has cleared. (3-5 business days).

International Customers
The minimum order for International customers is $25.00
If you are an international buyer, you must choose the INTERNATIONAL method of shipping.

We reserve the right to refuse shipment of orders to specific countries.  If you have a question about whether we will ship to your country, please email us.
WE NO LONGER SHIP TO FRANCE.

All payments must be made in US Dollars.  International shipment will be made through the US Post Office.
*****NEW FOR 2013: DUE TO THE POSTAL RATE INCREASE, WE HAVE DECIDED TO OFFER AN ECONOMY OPTION ON ORDERS WEIGHING LESS THAN 4 POUNDS.  PLEASE BE AWARE THAT THIS OPTION OFFERS **NO TRACKING** AND PACKAGES CAN TAKE UP TO 4-6 WEEKS TO ARRIVE*****

SHIPMENTS TO MEXICO:  We are unable to purchase insurance on shipments sent to Mexico.  Order at your own risk.
Cartwright's Sequins is not responsible for refunding payment or replacing lost or damaged packages shipped to MEXICO.
We consider  acceptance by the post office as proof that we mailed packages - as seen with the tracking number.

Please note that First Class International provides no tracking, while Priority International provides some tracking to major destinations.  If you wish us to ship with another carrier that provides better tracking and insurance, you must contact us. First Class International can take up to 4 weeks for delivery.

Terms of Service

• If we error in your order or shipment, we will do our best to correct the mistake.  However, we will not be held responsible for loss of potential customers or business due to a mistake in your order or any failure on the part of the postal department nor will we pay for express shipping to correct any problem with the order or with any shipping service used.
  
• We do not require our customers to take insurance or pay for delivery confirmation.  Shipping labels are printed directly from the information you put on the shopping cart.  We will not be responsible for replacing orders for which the address has been input incorrectly on the shopping cart or for issuing a refund for an order lost in the mail on which insurance has not been paid.  Both First Class and Priority Mail orders will be sent with Delivery Confirmation.  If the D/C states a package has been delivered, we can not accept a lost claim or replace your package.
• Occassionally we make errors in editing our html codes.  If we make an error, we ask our customers to email us.
  We reserve the right to correct any error.
  
• Due to the different types of detergents and chemicals available (even in innocuous things such as hand lotions), we do not guarantee our product to be washable or colorfast.  If wearability of a sequin is in question, we recommend that you test before starting your project.  We do not recommend the use of a dryer, as the heat may cause sequins to warp. Application of any product containing alcohol may cause damage to the sequin finish.
  

email questions to: sequins@centurytel.net

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Millimeter To Inch Converter Chart

MM Approximate Size In Inches Exact Size In Inches 1mm 1/32 Inch 0.03937 Inches 2mm 1/16 Inch 0.07874 Inches 3mm 3/32 Inch 0.11811 Inches 4mm 1/8 Inch 0.15748 Inches 5mm 3/16 Inch 0.19685 Inches 6mm Just short of 1/4 Inch 0.23622 Inches 7mm Little over 1/4 Inch 0.27559 Inches 8mm 5/16 Inch 0.31496 Inches 9mm Just short of 3/8 Inch 0.35433 Inches 10mm Little over 3/8 Inch 0.39370 Inches 11mm 7/16 Inch 0.43307 Inches 12mm Just short of 1/2 Inch 0.47244 Inches 13mm Little over 1/2 Inch 0.51181 Inches 14mm 9/16 Inch 0.55118 Inches 15mm Just short of 5/8 Inch 0.59055 Inches 16mm 5/8 Inch 0.62992 Inches 17mm Just short of 11/16 Inch 0.66929 Inches 18mm Just short of 3/4 Inch 0.70866 Inches 19mm Little over 3/4 Inch 0.74803 Inches 20mm Just short of 13/16 Inch 0.78740 Inches 21mm Little over 13/16 Inch 0.82677 Inches 22mm Just short of 7/8 Inch 0.86614 Inches 23mm Little over 7/8 Inch 0.90551 Inches 24mm 15/16 Inch 0.94488 Inches 25mm 1 Inch 0.98425 Inches